Track & Trace

Enter the 3-digit airline code along with the 8-digit air waybill number (example: 08612345678) for the shipment you would like to track.

Whilst we always strive to offer a faultless service, sometimes things can go wrong.  If you have an issue with either missing or found cargo raise a ticket with our cargo service recovery team for them to review.

For all other issues, please email our helpful Service Recovery Team