Contact us - New Zealand domestic
New Zealand domestic cargo administration (AKL) hours of operation: 8:00am - 5:30pm Mon - Fri. If outside of our operational hours, please present your freight to the domestic counter at your local airport.
For our international cargo contact information click here.
New Zealand domestic cargo team:
Phone calls to AKL, CHC and WLG are answered by our automated voice agent. Let her know what your enquiry is about when she asks how we may help you. For example, reply with 'new booking', 'account support' or 'cargo pick up'.
Please note that the business hours for some regional ports may vary based on flight schedules. Check our schedules for more details.
| Airport | Physical address | Hours of business | Contact details |
|---|---|---|---|
| AKL | Ogilvie Cres, Mangere, Auckland Airport | Mon-Sun 5:00am - 11:00pm | Ph: +64 800 747 777 |
| BHE | Woodbourne Airport, 1 Tancred Crescent, Springlands, Blenheim 7206 Map | Business hours are based on scheduled flights | Ph: +64 3 572 5406 |
| CHC | 10 Ron Guthrey Road, Harewood, Christchurch 8053 | Mon-Sun 5:00am - 10:30pm | Ph: +64 800 747 777 |
| DUD | Dunedin International Airport Momona, Dunedin | Mon-Sun 6:00am - 8:00pm | Ph: +64 3 488 5834 |
| GIS | Aerodrome Road, Awapuni, Gisborne 4071 Map | Business hours are based on scheduled flights | Ph: +64 6 867 1615 |
| HKK | Airport Drive, Hokitika 7810 | Business hours are based on scheduled flights | Ph: +64 3 756 8050 |
| HLZ | Hamilton Rd, Hamilton Airport, Hamilton | Business hours are based on scheduled flights | Ph: +64 7 843 0810 |
| IVC | 2 Airport Avenue, Otatara, Invercargill 9879 | Mon-Sun 6:00am - 8:00pm | Ph: +64 3 218 4208 |
| KKE | Wiroa Rd, Kerikeri Airport | Business hours are based on scheduled flights | Ph: +64 9 407 8419 |
| NPE | Main North Rd, Napier Airport, Napier | Mon-Fri 7:30am - 3:30pm Outside these hours: | Ph: +64 6 835 3610 |
| NPL | Airport Drive, New Plymouth Airport, New Plymouth Map | Business hours are based on scheduled flights | Ph: +64 6 755 9077 |
| NSN | Nelson Airport, Nelson | Mon-Sun 6:00am - 7:00pm
| Ph: +64 3 547 8628 |
| PMR | Palmerston North Airport, Palmerston North | Mon-Fri 8:00am - 4:00pm
| Ph: +64 6 357 4314 |
| ROT | State HWY 30 Rotorua Airport, Rotorua | Business hours are based on scheduled flights | |
| TIU | Timaru Airport, Timaru | Business hours are based on scheduled flights | |
| TRG | Jean Batten Drive Tauranga Airport, Mt Maunganui | Mon-Fri 08:00am - 4:30pm | Ph: +64 7 576 1300 |
| TUO | Anzac Dr State HWY1, Taupō | Business hours are based on scheduled flights | Ph: +64 2 150 6044 |
| WLG | Freight Drive, Rongotai, Wellington 6022 | Mon-Fri & Sun 5:00am - 10:30pm Sat 5:00am - 9:00pm | |
| WRE | 59 Hanford St Onerahi Whangārei Airport, Whangārei | Business hours are based on scheduled flights | Ph: +64 9 436 9009 Email: CargoOperationsWRE@airnz.co.nz |
| ZQN | 1 Sir Henry Wigley Drive Frankton Queenstown Airport, Queenstown | Mon-Sun 5:30am - last inbound flight | Ph: +64 3 441 4897 Email: CargoOperationsZQN@airnz.co.nz |
Contact regional airports
AKL
Ogilvie Cres, Mangere, Auckland Airport
Map
Mon-Sun 5:00am - 11:00pm
Ph: +64 800 747 777
Email: CargoOperationsAKLNational@airnz.co.nz
BHE
Woodbourne Airport,
1 Tancred Crescent, Springlands, Blenheim 7206
Map
Business hours are based on scheduled flights
Ph: +64 3 572 5406
Email: CargoOperationsBHE@airnz.co.nz
CHC
10 Ron Guthrey Road, Harewood, Christchurch 8053
Map
Mon-Sun 5:00am - 10:30pm
Ph: +64 800 747 777
Email: CargoOperationsCHCNational@airnz.co.nz
DUD
Dunedin International Airport Momona, Dunedin
Map
Mon-Sun 6:00am - 8:00pm
Ph: +64 3 488 5834
Email: CargoOperationsDUD@airnz.co.nz
GIS
Aerodrome Road, Awapuni, Gisborne 4071
Map
Business hours are based on scheduled flights
Ph: +64 6 867 1615
Email: CargoOperationsGIS@airnz.co.nz
HKK
Airport Drive, Hokitika 7810
Map
Business hours are based on scheduled flights
Ph: +64 3 756 8050
Email: CargoOperationsHKK@airnz.co.nz
HLZ
Hamilton Rd, Hamilton Airport, Hamilton
Map
Business hours are based on scheduled flights
Ph: +64 7 843 0810
Email: CargoOperationsHLZ@airnz.co.nz
IVC
2 Airport Avenue, Otatara, Invercargill 9879
Map
Mon-Sun 6:00am - 8:00pm
Ph: +64 3 218 4208
Email: CargoOperationsIVC@airnz.co.nz
KKE
Wiroa Rd, Kerikeri Airport
Business hours are based on scheduled flights
Ph: +64 9 407 8419
Phone: CargoOperationsKKE@airnz.co.nz
NPE
Main North Rd, Napier Airport, Napier
Mon-Fri 7:30am - 3:30pm
Outside these hours:
Please check with the passenger counter, which operates based on scheduled flight times.
Ph: +64 6 835 3610
Email: CargoOperationsNPE@airnz.co.nz
NPL
Airport Drive, New Plymouth Airport, New Plymouth
Map
Business hours are based on scheduled flights
Ph: +64 6 755 9077
Email: CargoOperationsNPL@airnz.co.nz
NSN
Nelson Airport, Nelson
Mon-Sun 6:00am - 7:00pm
Outside these hours:
Please check with the passenger counter, which operates based on scheduled flight times.
Ph: +64 3 547 8628
Email: CargoOperationsNSN@airnz.co.nz
PMR
Palmerston North Airport, Palmerston North
Mon-Fri 8:00am - 4:00pm
Outside these hours:
Please check with the passenger counter, which operates based on scheduled flight times.
Ph: +64 6 357 4314
Email: CargoOperationsPMR@airnz.co.nz
ROT
State HWY 30 Rotorua Airport, Rotorua
Business hours are based on scheduled flights
Ph: +64 21 286 8400
Email: CargoOperationsROT@airnz.co.nz
TIU
Timaru Airport, Timaru
Business hours are based on scheduled flights
Ph: +64 27 541 6634
Email: CargoOperationsTIU@airnz.co.nz
TRG
Jean Batten Drive Tauranga Airport, Mt Maunganui
Mon-Fri 08:00am - 4:30pm
Ph: +64 7 576 1300
Email: CargoOperationsTRG@airnz.co.nz
TUO
Anzac Dr State HWY1, Taupō
Business hours are based on scheduled flights
Ph: +64 2 150 6044
Email: CargoOperationsTUO@airnz.co.nz
WLG
Freight Drive, Rongotai, Wellington 6022
Map
Mon-Fri & Sun 5:00am - 10:30pm
Sat 5:00am - 9:00pm
Ph: +64 800 747 777
Email: CargoOperationsWLG@airnz.co.nz
WRE
59 Hanford St Onerahi Whangārei Airport, Whangārei
Business hours are based on scheduled flights
Ph: +64 9 436 9009
Email: CargoOperationsWRE@airnz.co.nz
ZQN
1 Sir Henry Wigley Drive Frankton Queenstown Airport, Queenstown
Mon-Sun 5:30am - last inbound flight
Ph: +64 3 441 4897
Email: CargoOperationsZQN@airnz.co.nz