Contact us - New Zealand domestic
New Zealand domestic cargo administration (AKL) hours of operation: 8:00am - 5:30pm Mon - Fri. If outside of our operational hours, please present your freight to the domestic counter at your local airport.
For our international cargo contact information click here.
New Zealand domestic cargo team:
Phone calls to AKL, CHC and WLG are answered by our automated voice agent. Let her know what your enquiry is about when she asks how we may help you. For example, reply with 'new booking', 'account support' or 'cargo pick up'.
| Airport | Physical address | Hours of business | Contact details |
|---|---|---|---|
| AKL | Ogilvie Cres, Mangere, Auckland Airport | Mon-Sun 5:00am - 11:00pm | Ph: +64 800 747 777 |
| BHE | Woodbourne Airport, 1 Tancred Crescent, Springlands, Blenheim 7206 Map | Mon-Sun 6:00am - 8:00pm | Ph: +64 3 572 5406 |
| CHC | 10 Ron Guthrey Road, Harewood, Christchurch 8053 | Mon-Sun 5:00am - 10:30pm | Ph: +64 800 747 777 |
| DUD | Dunedin International Airport Momona, Dunedin | Mon-Sun 6:00am - 8:00pm | Ph: +64 3 488 5834 |
| GIS | Aerodrome Road, Awapuni, Gisborne 4071 Map | Mon-Fri 5:30am - 8:30pm | Ph: +64 6 867 1615 |
| HKK | Hokitika Airport, Hokitika | Business hours depend on scheduled flights | Ph: +64 3 755 6318 |
| HLZ | Hamilton Rd, Hamilton Airport, Hamilton | Business hours depend on scheduled flights | Ph: +64 7 843 0810 |
| IVC | 2 Airport Avenue, Otatara, Invercargill 9879 | Mon-Sun 6:00am - 8:00pm | Ph: +64 3 218 4208 |
| KKE | Wiroa Rd, Kerikeri Airport | Business hours depend on scheduled flights | Ph: +64 9 407 8419 |
| NPE | Main North Rd, Napier Airport, Napier | Mon-Fri 7:30am - 3:30pm | Ph: +64 6 835 3610 |
| NPL | Airport Drive, New Plymouth Airport, New Plymouth Map | Mon-Fri 5:30am - 8:30pm Sat 5:30am - 6:00pm Sun 8:30am - 8:00pm | Ph: +64 6 755 9077 |
| NSN | Nelson Airport, Nelson | Mon-Sun 6:00am - 7:00pm | Ph: +64 3 547 8628 |
| PMR | Palmerston North Airport, Palmerston North | Mon-Fri 8:00am - 4:00pm After hours passenger counter | Ph: +64 6 357 4314 |
| ROT | State HWY 30 Rotorua Airport, Rotorua | Mon-Sun 6:00am - 8:00pm | Ph: +64 7 347 7950 |
| TIU | Timaru Airport, Timaru | Business hours depend on scheduled flights | |
| TRG | Jean Batten Drive Tauranga Airport, Mt Maunganui | Mon-Wed 5:30am - 6:30pm Thu-Sat 5:00am - 5:00pm Sun 8:00am - 7:30pm | Ph: +64 7 575 7597 |
| TUO | Anzac Dr State HWY1, Taupō | Business hours depend on scheduled flights | Ph: +64 2 150 6044 |
| WLG | Freight Drive, Rongotai, Wellington 6022 | Mon-Fri & Sun 5:00am - 10:30pm Sat 5:00am - 9:00pm | Ph: +64 800 747 777 |
| WRE | 59 Hanford St Onerahi Whangārei Airport, Whangārei | Mon-Fri 5:30am - 7:30pm Sat 6:00am - 7:30pm Sun 5:45am - 8:00pm | Ph: +64 9 436 9009 Email: CargoOperationsWRE@airnz.co.nz |
| ZQN | 1 Sir Henry Wigley Drive Frankton Queenstown Airport, Queenstown | Mon-Sun 5:30am - last inbound flight | Ph: +64 3 441 4897 Email: CargoOperationsZQN@airnz.co.nz |
Contact regional airports
AKL
Ogilvie Cres, Mangere, Auckland Airport
Map
Mon-Sun 5:00am - 11:00pm
Ph: +64 800 747 777
After 5:30pm: +64 9 255 8213
Email: CargoOperationsAKLNational@airnz.co.nz
BHE
Woodbourne Airport,
1 Tancred Crescent, Springlands, Blenheim 7206
Map
Mon-Sun 6:00am - 8:00pm
Ph: +64 3 572 5406
Email: CargoOperationsBHE@airnz.co.nz
CHC
10 Ron Guthrey Road, Harewood, Christchurch 8053
Map
Mon-Sun 5:00am - 10:30pm
Ph: +64 800 747 777
After 5:30pm: +64 3 374 7135
Email: CargoOperationsCHCNational@airnz.co.nz
DUD
Dunedin International Airport Momona, Dunedin
Map
Mon-Sun 6:00am - 8:00pm
Ph: +64 3 488 5834
Email: CargoOperationsDUD@airnz.co.nz
GIS
Aerodrome Road, Awapuni, Gisborne 4071
Map
Mon-Fri 5:30am - 8:30pm
Sat 5:30am - 5:30pm
Sun 8:30am - 8:30pm
Ph: +64 6 867 1615
Email: CargoOperationsGIS@airnz.co.nz
HKK
Hokitika Airport, Hokitika
Map
Business hours depend on scheduled flights
Ph: +64 3 755 6318
Email: CargoOperationsHKK@airnz.co.nz
HLZ
Hamilton Rd, Hamilton Airport, Hamilton
Map
Business hours depend on scheduled flights
Ph: +64 7 843 0810
Email: CargoOperationsHLZ@airnz.co.nz
IVC
2 Airport Avenue, Otatara, Invercargill 9879
Map
Mon-Sun 6:00am - 8:00pm
Ph: +64 3 218 4208
Email: CargoOperationsIVC@airnz.co.nz
KKE
Wiroa Rd, Kerikeri Airport
Business hours depend on scheduled flights
Ph: +64 9 407 8419
Phone: CargoOperationsKKE@airnz.co.nz
NPE
Main North Rd, Napier Airport, Napier
Mon-Fri 7:30am - 3:30pm
Ph: +64 6 835 3610
Email: CargoOperationsNPE@airnz.co.nz
NPL
Airport Drive, New Plymouth Airport, New Plymouth
Map
Mon-Fri 5:30am - 8:30pm
Sat 5:30am - 6:00pm
Sun 8:30am - 8:00pm
Ph: +64 6 755 9077
Email: CargoOperationsNPL@airnz.co.nz
NSN
Nelson Airport, Nelson
Mon-Sun 6:00am - 7:00pm
After hours passenger counter
Ph: +64 3 547 8628
Email: CargoOperationsNSN@airnz.co.nz
PMR
Palmerston North Airport, Palmerston North
Mon-Fri 8:00am - 4:00pm
After hours passenger counter
Ph: +64 6 357 4314
Email: CargoOperationsPMR@airnz.co.nz
ROT
State HWY 30 Rotorua Airport, Rotorua
Mon-Sun 6:00am - 8:00pm
Ph: +64 7 347 7950
Email: CargoOperationsROT@airnz.co.nz
TIU
Timaru Airport, Timaru
Business hours depend on scheduled flights
Ph: +64 27 541 6634
Email: CargoOperationsTIU@airnz.co.nz
TRG
Jean Batten Drive Tauranga Airport, Mt Maunganui
Mon-Wed 5:30am - 6:30pm
Thu-Sat 5:00am - 5:00pm
Sun 8:00am - 7:30pm
Ph: +64 7 575 7597
Email: CargoOperationsTRG@airnz.co.nz
TUO
Anzac Dr State HWY1, Taupō
Business hours depend on scheduled flights
Ph: +64 2 150 6044
Email: CargoOperationsTUO@airnz.co.nz
WLG
Freight Drive, Rongotai, Wellington 6022
Map
Mon-Fri & Sun 5:00am - 10:30pm
Sat 5:00am - 9:00pm
Ph: +64 800 747 777
After 5:30pm: +64 4 388 0427
Email: CargoOperationsWLG@airnz.co.nz
WRE
59 Hanford St Onerahi Whangārei Airport, Whangārei
Mon-Fri 5:30am - 7:30pm
Sat 6:00am - 7:30pm
Sun 5:45am - 8:00pm
Ph: +64 9 436 9009
Email: CargoOperationsWRE@airnz.co.nz
ZQN
1 Sir Henry Wigley Drive Frankton Queenstown Airport, Queenstown
Mon-Sun 5:30am - last inbound flight
Ph: +64 3 441 4897
Email: CargoOperationsZQN@airnz.co.nz