Sustainability

Supercharging success through increasing information accuracy and reducing avoidable carbon emissions

At Air New Zealand we have committed to a purpose that's bigger than ourselves - to supercharge New Zealand's success socially, environmentally and economically.

We know this is a journey and we can't achieve all that is needed by ourselves. We require ongoing concerted effort and strong collaboration with our employees, customers, suppliers and other partners if we're to make the kind of ambitious difference that will shape a strong future for both our company, New Zealand and the World.


Aviation currently contributes 2-4 percent of global carbon emissions, and while Air New Zealand's relative contribution to this is very small, we are committed to reducing our contribution to these global totals.

While air cargo already compares favourably with other transport modes. The air freight sector has an important role to play, to enable the aviation industry to meet its target to reduce carbon emissions by 50 percent by 2050.1

1 IATA industry target, based on a 2005 baseline.


The information that is provided to Air New Zealand to make bookings, plan capacity and flights is a critical factor in optimising Air New Zealand's fuel usage and related emissions intensity.


At Air New Zealand, we are committed to working more closely with our customers to increase the accuracy of information provided to us. This will enable us to operate more efficiently and reduce avoidable carbon emissions.

Surplus or avoidable carbon emissions are generated when surplus fuel is carried due to inaccurate freight weights. This can be caused by outdated or incorrect weights in the system, resulting in overshows, low shows or no shows.

Together, we can ensure the aircraft operates in an optimal manner, reducing fuel burn and CO2 emissions. To do so, it is important that we receive accurate weight information for your cargo shipments at least 6 hours prior to flight departure.

Next Steps

Air New Zealand Cargo will be communicating to our existing Cargo Customers one key metric:

  • CO2 emissions from cargo carried on Air New Zealand services.

If you know a shipment is cancelled prior to the scheduled flight, advise us through one of the below channels or if the shipment is not cancelled at least 6 hours prior to the scheduled flight departure contact us National or International to update your shipment weights:

Having access to transparent information on carbon emissions generated by air freight will enable you to better understand the impact of your operations and will benefit your own sustainability programme.

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