International Cargo
COVID-19 Related Changes
The New Zealand government has updated the Alert Levels system within New Zealand and will move to the COVID-19 Protection Framework on 3 December 2021. Air New Zealand has reviewed its restrictions to ensure it is able to continue to provide essential cargo handling services and remain a link in the New Zealand supply chain. Air New Zealand will protect its staff and customers by limiting people on site in accordance with the Protection Framework and will prioritise essential goods.
As of the 15th December 2021 there will no longer be any restrictions on who can send or receive cargo within New Zealand Ports provided they meet the following requirements:
ALL Customers, Contractors and PCBU's must adhere to the directives issued by the New Zealand Government, Air New Zealand Cargo and their local Airport. This includes but is not limited to protective measures such as wearing masks , social distancing, contract tracing, vaccine passports and covid testing etc. Should any of these requirements not be adhered to, persons may be denied access or removed from site.
Despite the move to the Protection Framework on 3 December, the current restrictions will remain in place until the 15th of December 2021 (ie AKL at the equivalent of Alert Level 3 & the rest of New Zealand at Alert Level 2)
| Alert Level | Shipper | Consignee |
|---|---|---|
| Level 4 | Known Customers Only | Known Customers Only |
| Level 3 | Known Customers Only | Known Customers Only |
| Level 2 | Known Customers & Acct Holders Only | No Restrictions |
| Level 1 | No Restrictions | No Restrictions |
Domestic Cargo New Zealand
Level 4
Known Customers Only
Known Customers Only
Level 3
Known Customers Only
Known Customers Only
Level 2
Known Customers & Acct Holders Only
No Restrictions
Level 1
No Restrictions
No Restrictions
Should shipments be transported to a higher alert level area the greater restriction shall apply.
E.g A Level 2 shipment is sent to a Level 3 area, shipments must be consigned to a Known Customer.
International Cargo
The following restrictions are for International Cargo shipped from or consigned to New Zealand Ports and transiting the Auckland HUB. These restrictions do not take into consideration any restrictions imposed at offshore ports.
| Products | Level 1 | Level 2 | Level 3 | Level 4 |
|---|---|---|---|---|
| Retail, see note 1* | Yes | No* | No* | No* |
| Pets (Cat & Dog), see note 2** | Yes | Yes** | Yes** | Yes** |
| All Other Cargo, see note 1* | Yes | Yes* | Yes* | Yes* |
| International Tranships, see note 3*** | Yes*** | Yes*** | Yes*** | Yes*** |
Retail, see note 1*
Yes
No*
No*
No*
Pets (Cat & Dog), see note 2**
Yes
Yes**
Yes**
Yes**
All Other Cargo, see note 1*
Yes
Yes*
Yes*
Yes*
International Tranships, see note 3***
Yes***
Yes***
Yes***
Yes***
Note 1*- Retail (General public) shipments are not acceptable and all Cargo is to be shipped to and from a RACA, Freight Forwarder, Broker or similar.
Note 2**- All pets are to be shipped to and from a Certified Pet Transporter. At Alert Level 2 pets can be consigned to public with evidence of a pre-clearance.
Note 3*** - There are no restrictions to International Tranships although caution must be taken to ensure schedule availability and contingences in place if applicable e.g comfort stops for AVI.
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