National Cargo Products & Services
Our national cargo products are designed to make it easier to choose the right service for your shipment. Choose Fly it fast when timing matters and you need shorter lodgment and collection windows. Choose Fly It for you for reliable movement through our national network, with the right lodgment, collection and handling requirements based on your cargo.
Customers with an Air New Zealand Cargo account can access the full national cargo product suite through the self-service booking portal.
Don't have an Air New Zealand Cargo account? Find out if your eligible here or contact our booking team and we'll help arrange your domestic shipment, including the available options for your cargo.
For step-by-step guidance, refer to our national cargo process, which explains each stage from booking through to collection.
| Products and features | Fly it fast | Fly it |
|---|---|---|
| Customer Promise | Shorter lodgment and collection windows when time matters most | Reliable movement with appropriate lodgment and collection windows based on cargo type and operational requirements. |
| Best for | Eligible shipments where customers need later lodgment, earlier collection and faster terminal processing. | General Cargo where shorter terminal windows are not required, and cargo requiring standard or commodity-specific processing, checks, compliance, screening or handling. For non-account customers, general cargo can only be booked under "Fly It fast" |
| Acceptance & cut off times | Known customers and or known cargo: Lodge freight at least 60 minutes before scheduled departure. Unknown customer and or unknown cargo: Lodge freight at least 90 minutes before scheduled departure. For operating hours and lodgement details specific to your location, view our port lodgement information here. | Known customers and or known cargo: HUM / AVI / PER /VAL must be lodged at least 90 minutes before scheduled departure. Unknown customers and or unknown cargo: For operating hours and lodgement details specific to your location, view our port lodgement information here. |
| Collection | Known customers and or known cargo Collection available from 60 minutes after the shipment is made available. Unknown customers and or unknown cargo: Collection available from 90 minutes after the shipment is made available. For operating hours and collection details specific to your location, view our port collection information here. | Known customers and or known cargo HUM / AVI / PER / GEN shipments can be collected 90 minutes after they are made available. DGR shipments can be collected 120 minutes after they are made available. Unknown customer and or unknown cargo For operating hours and collection details specific to your location, view our port collection information here. |
| Booking options & cut off times | Account customers: Book online via the Online Booking Portal. Booking cut-off is 75 minutes before departure. Customers without an account: Book using the online booking form. Booking cut-off is 90 minutes before departure. | Account customers: Book online via the Online Booking Portal. Booking cut-off is 90 minutes before departure. Customers without an account: Book using the online booking form. Booking cut-off is 120 minutes before departure. |
| Tracking | ||
Special handling | Not permitted for AVI/HUM/DGR | Permitted |
Important note | Fly It Fast is subject to eligibility and operational feasibility. Not all commodities, ports, aircraft or screening requirements may support Fast timings. | Some cargo must move as Fly It for You because additional time is required for checks, screening, documentation, compliance or handling, or when speed is not the priority. |
National Cargo Product Suite
Customer Promise
Shorter lodgment and collection windows when time matters most
Reliable movement with appropriate lodgment and collection windows based on cargo type and operational requirements.
Best for
Eligible shipments where customers need later lodgment, earlier collection and faster terminal processing.
General Cargo where shorter terminal windows are not required, and cargo requiring standard or commodity-specific processing, checks, compliance, screening or handling.
For non-account customers, general cargo can only be booked under "Fly It fast"
Acceptance & cut off times
Known customers and or known cargo: Lodge freight at least 60 minutes before scheduled departure.
Unknown customer and or unknown cargo: Lodge freight at least 90 minutes before scheduled departure.
For operating hours and lodgement details specific to your location, view our port lodgement information here.
Known customers and or known cargo:
HUM / AVI / PER /VAL must be lodged at least 90 minutes before scheduled departure.
GEN / DGR must be lodged at least 120 minutes before scheduled departure.
Unknown customers and or unknown cargo:
HUM / AVI / PER /VAL /GEN must be lodged at least 120 minutes before scheduled departure.
For operating hours and lodgement details specific to your location, view our port lodgement information here.
Collection
Known customers and or known cargo
Collection available from 60 minutes after the shipment is made available.
Unknown customers and or unknown cargo:
Collection available from 90 minutes after the shipment is made available.
For operating hours and collection details specific to your location, view our port collection information here.
Known customers and or known cargo
HUM / AVI / PER / GEN shipments can be collected 90 minutes after they are made available. DGR shipments can be collected 120 minutes after they are made available.
Unknown customer and or unknown cargo
HUM / AVI / PER shipments can be collected 120 minutes after they are made available.
For operating hours and collection details specific to your location, view our port collection information here.
Booking options & cut off times
Account customers: Book online via the Online Booking Portal. Booking cut-off is 75 minutes before departure.
Customers without an account: Book using the online booking form. Booking cut-off is 90 minutes before departure.
Account customers: Book online via the Online Booking Portal. Booking cut-off is 90 minutes before departure.
Customers without an account: Book using the online booking form. Booking cut-off is 120 minutes before departure.
Special handling
Not permitted for AVI/HUM/DGR
Permitted
Important note
Fly It Fast is subject to eligibility and operational feasibility. Not all commodities, ports, aircraft or screening requirements may support Fast timings.
Some cargo must move as Fly It for You because additional time is required for checks, screening, documentation, compliance or handling, or when speed is not the priority.